Shipping policy
Shipping Coverage & Costs
We offer free standard shipping on all orders — no minimum, no hidden fees. We currently ship to addresses within the United States.
Processing Time
Orders are processed within 1–2 business days after your order is placed. Orders are handled Monday through Friday, excluding weekends and public holidays.
Daily Cut-off
The daily cut-off is 3:00 PM EST, Monday to Friday. Orders placed after that time, or on weekends and holidays, begin processing the next business day.
Delivery Timeline
Once shipped, delivery takes approximately 3–7 business days. In total, you can expect to receive your order within approximately 4–9 business days from the moment you place it. Delivery times are estimates and may occasionally be affected by carrier delays, high-demand periods, weather, or other circumstances beyond our control.
Tracking
As soon as your order ships, we'll email you a tracking number so you can follow your package every step of the way.
Order Handling
Every order is prepared with care before it leaves our facility.
Contact Information
- Email: support@klarvella.com
- Address: 41 Long Valley Blvd, Long Valley, NJ 07853, United States
- Customer service hours: Monday–Friday, 9:00 AM–6:00 PM EST
- Average response time: within 24 hours